Shipping and Policies

Welcome

Welcome to Melissa's Stitches. If you are looking for unique items you found the right place.

Payments

We do accept Credit cards and Paypal

Shipping

Items can be shipped international, contact me for quote. As soon an item is shipped i will e-mail you a tracking number so you can follow the track of your item.
Each country has different policies and laws and may charge you for custom fees, which are NOT included into the shipping or cost of the items and we cannot guarantee time of delivery only express shipping will give you a better estimate.

Returns & Exchanges

I gladly accept exchanges and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

Request a cancellation within: 24 hours of purchase

I don't accept returns

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Returns and exchange details

We do not accept returns, we will however always work to make your experience a positive one and we want only happy customers, so communication is always the key to avoiding conflict. Instructions for care must be followed for better results. We cannot take responsibility for an item once it leaves our hands and is in the hands of the shipper. That's why we offer priority mail because is safe. In the case of delay, damage or loss it will be up to you to file a claim directly with the shipper if you are unhappy with their service.
We accept Cancelations only if requested within 24 hours of order. In case of cancelation been approved after 24 hours Penalty of 10% will be charged.
We will work hard to provide you with incredible items and a great customer experience.